香港全职 | Ritz-Carlton - Reservations Agent
港漂圈求职 2015-12-07 18:55:17
* 招聘职位Reservations Agent
* 职位描述1. Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
2. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate.
3. Answer questions about property facilities/services and room accommodations.
4. Follow sales techniques to maximize revenue.
5. Communicate information regarding designated VIP reservations.
6. Input and access data in reservation system.
* 职位描述1. Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
2. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate.
3. Answer questions about property facilities/services and room accommodations.
4. Follow sales techniques to maximize revenue.
5. Communicate information regarding designated VIP reservations.
6. Input and access data in reservation system.
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